Enhance Firm Performance through HR Practices and Digital Transformation Impact on the Pharmaceutical Industry

Authors

  • Syeda Nazneen Waseem Assistant Professor, Karachi University Business School, University of Karachi, Karachi, Sindh, Pakistan.
  • Muhammad Asif Research Scholar, Karachi University Business School, University of Karachi, Karachi, Sindh, Pakistan.

DOI:

https://doi.org/10.62843/jrsr/2025.4a060

Keywords:

Employee Productivity, Digital Transformation, Pharmaceutical Industry, HR Practices, Firm Performance

Abstract

The pharmaceutical industry's evolving landscape is shaped by digital transformation and progressive HR practices. The increasing adoption of digitalization has led to a shift towards flexible working arrangements, which significantly impacts employee productivity. This study aims to analyze the influence of firm performance through HR practices and the impact of digital transformation on the pharmaceutical industry. A structured data collection approach was implemented, surveying a sample of 150 HR professional working in the pharmaceutical indus-try. The Smart PLS software was utilized to analyze the data and validate the proposed hypotheses. These findings underscore the need for pharmaceutical firms to leverage digital transformation with effective HR strategies to enhance organizational performance. By integrating work policies, firm performance, and ensuring a supportive digital work environment, companies can drive higher productivity and employee satisfaction. Additionally, improved communication skills and strategic alignment in digital workplaces will be crucial in sustaining this transformation.

References

Abu Said, A.-M., Mohd Rasdi, R., Abu Samah, B., Silong, A. D., & Sulaiman, S. (2015). A career success model for academics at Malaysian research universities. European Journal of Training and Development, 39(9), 815–835. https://doi.org/10.1108/ejtd-03-2015-0022

Almaslamani, F., Abuhussein, R., Saleet, H., AbuHilal, L., & Santarisi, N. (2020). Using big data analytics to design an intelligent market basket-case study at Sameh Mall. International Journal of Engineering Research and Technology, 13(11), 3444. https://doi.org/10.37624/ijert/13.11.2020.3444-3455

Ananthram, S., & Nankervis, A. (2013). Strategic agility and the role of HR as a strategic business partner: An Indian perspective. Asia Pacific Journal of Human Resources. https://doi.org/10.1111/1744-7941.12004

Asrar-ul-Haq, M., & Kuchinke, K. P. (2016). Impact of leadership styles on employees’ attitude towards their leader and performance: Empirical evidence from Pakistani banks. Future Business Journal, 2(1), 54–64. https://doi.org/10.1016/j.fbj.2016.05.002

Berman, S. J. (2012). Digital transformation: opportunities to create new business models. Strategy and Leadership, 40(2), 16–24. https://doi.org/10.1108/10878571211209314

Bohdanowicz, P., Zientara, P., & Novotna, E. (2011). International hotel chains and environmental protection: an analysis of Hilton’s care! Programme (Europe, 2006–2008). Journal of Sustainable Tourism, 19(7), 797–816. https://doi.org/10.1080/09669582.2010.549566

Bredesen, D. E., Amos, E. C., Canick, J., Ackerley, M., Raji, C., Fiala, M., & Ahdidan, J. (2016). Reversal of cognitive decline in Alzheimer’s disease. Aging, 8(6), 1250–1258. https://doi.org/10.18632/aging.100981

Davenport, T. O. (2015). How HR plays its role in leadership development. Strategic HR Review, 14(3), 89-93. https://doi.org/10.1108/shr-04-2015-0033

de Janasz, S., & Crossman, J. (2018). Organizational development and change. (2018). In Teaching Human Resource Management (pp. 238–251). Edward Elgar Publishing. https://doi.org/10.4337/9781786439796.00021

Dewah, P., & Mutula, S. M. (2016). Knowledge retention strategies in public sector organizations: Current status in sub-Saharan Africa. Information Development, 32(3), 362–376. https://doi.org/10.1177/0266666914551070

Guillot-Soulez, C., & Soulez, S. (2014). On the heterogeneity of Generation Y job preferences. Employee Relations, 36(4), 319-332. https://doi.org/10.1108/ER-07-2013-0073

Harrison, P. (2011). Learning culture, line manager and HR professional practice. Journal of European Industrial Training, 35(9), 914–928. https://doi.org/10.1108/03090591111185583

Heikkilä, M., Rättyä, A., Pieskä, S., & Jämsä, J. (2016, June). Security challenges in small-and medium-sized manufacturing enterprises. In 2016 International Symposium on Small-scale Intelligent Manufacturing Systems (SIMS) (pp. 25-30). IEEE. https://doi.org/10.1109/SIMS.2016.7802895

Ishrat, G., & Habib, J. (2012). Impact of HR audit on an Educational Institute in order to gain insight into the present scenario and future prospects so that it can set a benchmark for educational sector. IOSR Journal of Business and Management, 6(2), 1-8. https://doi.org/10.9790/487x-0620108

Jaksic, M., & Jaksic, M. (2013). Performance management and employee satisfaction. Montenegrin journal of economics, 9(1), 85.

Kanyan, A., Ngana, L., & Voon, B. H. (2016). Improving the service operations of fast-food restaurants. Procedia, Social and Behavioral Sciences, 224, 190–198. https://doi.org/10.1016/j.sbspro.2016.05.439

Kaur, S., & Jain, R. (2014). Impact of work environment on job. International Journal of Scientific and Research Publications, 4(1), 1-8.

Nkundabanyanga, S. K., Mvura, P., Nyamuyonjo, D., Opiso, J., & Nakabuye, Z. (2017). Tax compliance in a developing country: Understanding taxpayers’ compliance decision by their perceptions. Journal of Economic Studies (Glasgow, Scotland), 44(6), 931–957. https://doi.org/10.1108/jes-03-2016-0061

Piekarz, M. (2013). Sport Management: Principles and Applications. Managing Leisure, 18(2), 176–177. https://doi.org/10.1080/13606719.2013.767966

Sarkar, A., & Garg, N. (2020). “Peaceful workplace” only a myth?: Examining the mediating role of psychological capital on spirituality and nonviolence behaviour at the workplace. International Journal of Conflict Management, 31(5), 709–728. https://doi.org/10.1108/ijcma-11-2019-0217

Savage, G. T., Nix, T. W., Whitehead, C. J., & Blair, J. D. (1991). Strategies for assessing and managing organizational stakeholders. The Academy of Management Perspectives, 5(2), 61–75. https://doi.org/10.5465/ame.1991.4274682

Solnet, D., Kralj, A., & Baum, T. (2015). 360 degrees of pressure: The changing role of the HR professional in the hospitality industry. Journal of Hospitality & Tourism Research, 39(2), 271–292. https://doi.org/10.1177/1096348012471380

Talib, H. H. A., Ali, K. A. M., & Idris, F. (2013). Quality management framework for the SME's food processing industry in Malaysia. International Food Research Journal, 20(1), 147.

Tuzovic, S., Wirtz, J., & Heracleous, L. (2018). How do innovators stay innovative? A longitudinal case analysis. Journal of Services Marketing, 32(1), 34-45. https://doi.org/10.1108/JSM-02-2017-0052

Tymon, A. (2013). The student perspective on employability. Studies in Higher Education, 38(6), 841–856. https://doi.org/10.1080/03075079.2011.604408

Unsworth, K. L., Davis, M. C., Russell, S. V., & Bretter, C. (2021). Employee green behaviour: How organizations can help the environment. Current Opinion in Psychology, 42, 1–6. https://doi.org/10.1016/j.copsyc.2020.12.006

van Gestel, N., & Nyberg, D. (2009). Translating national policy changes into local HRM practices. Personnel Review, 38(5), 544–559. https://doi.org/10.1108/00483480910978045

World Economic Forum. (2016). Digital Transformation of Industries: Digital Enterprise. World Economic Forum.

Downloads

Published

2025-03-18

Issue

Section

Articles

How to Cite

Waseem, S. N., & Asif, M. (2025). Enhance Firm Performance through HR Practices and Digital Transformation Impact on the Pharmaceutical Industry. Journal of Regional Studies Review, 4(1), 152-165. https://doi.org/10.62843/jrsr/2025.4a060

Similar Articles

1-10 of 44

You may also start an advanced similarity search for this article.